HTC U12+ Review Redux: Button Fix Update! [U12 Plus]

When we first reviewed the HTC U12+, it was kind of a mess. That was almost exclusively the fault of the digital buttons… but now they’re fixed, and this phone is worth a second look. So here’s our HTC U12+ Review Redux, with fixed digital buttons, working Edge Sense 2 and battery improvements to boot. Alex dives into how HTC’s latest flagship fares with up-to-date firmware.

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32 Replies to “HTC U12+ Review Redux: Button Fix Update! [U12 Plus]”

  1. Lukus Cannon

    I'm sad HTC never put there flagship phone with our phone carriers I seriously Miss HTC haven't had one for two years now it sucks I really wanted the HTC u 12 + badly

  2. Altema22

    Rewatching this video months later, after actually buying one. I'll admit I was hesitant, but that hesitation mostly came from the fact that I already had the HTC U11, and I LOVED that phone! Not that I have it, the U12 Plus has turned out to be a beast that handles everything you can throw at it. Especially gaming and movies. I have a girl that likes to have gaming competitions with me, and her iPhone will overheat and lockup, while the U12 will sail along effortlessly.

    And then there's the design. The precision, the heft, the materials, the way the glass flows into the metal, that almost impossible glass curve around the edge that looks like it was melted over a metal rim you can see inside. At the risk of sounding weird, this is a phone you will want to fondle. To put it in perspective, my gaming friend will often ask to use it even when her phone is working fine, because the HTC U12 Plus makes her iPhone feel… cheap.

    What about the glass back? It's not fragile. One thing I learned with the U11 is that glass can be tough and resilient. A dozen drops onto hardwood and metal have done nothing to the U11, so I'm not afraid to go without a case, and what better way to feel that jewel-like construction? 😉

    Now let's talk about those buttons! Mine actually worked fine out of the box, and all the update did was eliminate the occasional ghost touch. The jury is still out on whether these are better than mechanical buttons, but interestingly, do you know what THE number one failure point is on smartphones? Mechanical buttons. So despite teething pains, HTC took a bold steep, and eliminated failure points and leaking button gaskets. I actually used the U11 power button and pressed it against the U12 power button, and both phones turned on with the same pressure. Another thing I found out is that, while you can't feel mechanical buttons "click" through a case, you CAN feel the response from the U12 buttons, and I like that. So you get better feel, they will never get mushy, never leak, and have no moving parts to wear out.

    Anyway, I gotta go because dinner is ready.

  3. SouConVo

    These reviews crack me up. Some are going crazy about the buttons. Some are going crazy about the LCD screen and others about the audio jack and I'm just sitting here like DOES THE PHONE LAST MORE THAN THREE YEARS with no communication issues (i.e. text and phone calls) and how is the Customer Support in need of having to contact. Everything else is just childs play to me LOL I'm defiantly purchasing this phone. My HTC Desire still works like a charm and amazed by the batter life after having this phone for 5 years. The internal memory is the reason for the upgrade now.

  4. VitoTheo

    Jerry rig said that the adhesive holding the back glass was the weakest he had ever seen. I REALLY need to know if that might go for the U11 Plus as well, because that might be my next phone, thanks if anyone knows!

  5. N. I.

    Why on God's Green Earth would they change the dialer? If you want different fonts that's easily changed.
    Also, Huawei, Oppo and OnePlus are fucking junk. All of those Chinese made for China market phones are.

  6. James Chou

    Love the intro. I have owned HTC Desires, M7, M10, M10 evo, usually I switch phone every 2 years, my M10 battery died around 20 months use(it's cost 200 AUD to replace a battery), so I changed it to 10 evo, but slow AF, thinking about to purchase 12+, should I get my hand on it or wait for Huawei M20 Pro!?

    Alex, thanks for filming the video at my home country. Specially in Ximending. Reckon it when it pop up on the screen at 1st second. ❤️

  7. B 27

    Finally, I had returned it because of the "buttons" and software kept closing, freezing, plus the edge sense not working for flashlight saying camera is in use not matter how many times I closed apps and yes even a full format. Did you get any issues like mine? Hopefully mine was just buggy. I would get it again if you can give some input. Thanks in advance.

  8. ast5515

    It's crap. The "buttons" still FEEL terrible which is enough for me to not buy it.
    And then you have a fragile glass sandwich which is a good enough reason not to buy it.
    And then you have old software that won't get updates AND no real custom ROM support, again, good enough reason not to buy it.

    You combine all of these and you get a phone that costs about twice as much as it's worth.

  9. jimmy cychowski

    I left HTC I was a huge fan had a plenty of them, last was a HTC 10, I got sick of the lack of security patch updates, and software updates that where so far behind the current that it was a joke.

  10. Saez Rosario

    I dont care what negative reviews i seen from this phone i still got this phone and i knew they were full of crap reviewers paid by other companies best phone i ever owned even before the patch update i dont understant why when still the same meaning the buttons were still working good even before the update but thats HTC a quick showing how they take care of there customers HTC its just like pixel full of new and different Innovations if wasn't from HTC a lot of smartphones wouldn't be in the market today for me they're the first androids out there just like that Quietly brilliant just underrated i hope they get back in there feet?

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