In this video, a former Apple tech explains what to do when your iPhone won’t update. When your iPhone isn’t up to date, you may not have access to new features and your iPhone may run into software issues.
When your iPhone is not updating, the first thing to do is turn your iPhone off and back on. If a minor software glitch is the reason why your iPhone won’t update, this may be the fix. Press and hold the power button and slide the red power icon from left to right when it appears on your iPhone’s display. After about 30 seconds, press the power button again to turn your iPhone back on.
Next, make sure your iPhone has enough storage space to download and install the latest update. Software updates usually require between 700-800 MB of storage space. To check how much storage space is available on your iPhone, open the Settings and tap General, then tap iPhone storage. At the top of this menu, you’ll see how much storage space is available on your iPhone. If you have more than 1 GB (gigabyte) of data, your iPhone has more than enough space to update.
Next, try updating your iPhone in both the Settings app and in iTunes. If your iPhone won’t update in the Settings app, try iTunes. If your iPhone isn’t updating in iTunes, trying updating in the Settings app.
Next, save a backup of your iPhone, erase all content and settings, then perform a restore in iTunes. If the restore doesn’t fix the problem, try performing a DFU restore, the deepest type of restore you can do to an iPhone. Check out our special video on putting an iPhone in DFU mode and performing a DFU restore.
To learn more about why your iPhone won’t update, check out our article on Payette Forward:
Check out our website, payetteforward.com, to learn more!
Join the Payette Forward email list to stay up-to-date on all the latest fixes for your iPhone, Mac, and other devices:
Get Social With Payette Forward: